Terms of Service

1. Service Description

Purview is a software-as-a-service platform that provides informational guidance about multi-state privacy compliance obligations for small and medium businesses operating in the United States. Our platform helps businesses identify which state privacy laws may apply to their operations, track compliance requirements, and generate privacy policy documents using attorney-reviewed template language.

Purview is not a law firm and does not provide legal services. The compliance assessments, risk scores, action items, and generated policy documents produced by the platform are based on attorney-reviewed templates and publicly available statutory text, but they are provided for informational purposes only. No output from Purview constitutes legal advice, a legal opinion, or a guarantee of compliance with any law or regulation.

The regulatory landscape changes frequently. While we make commercially reasonable efforts to keep our database of state privacy laws current, we do not warrant that our coverage is exhaustive or that our interpretation of any statute is authoritative. You should consult a qualified privacy attorney before making compliance decisions based on information provided by Purview.

2. Not Legal Advice — Unauthorized Practice of Law Disclaimer

Purview does not engage in the practice of law. No attorney-client relationship is formed between you and Purview, its founders, employees, or contractors by virtue of your use of the platform. The information provided through Purview — including compliance assessments, risk scores, requirement checklists, and AI-generated privacy policy documents — is informational guidance, not legal advice.

Our privacy policy generator uses artificial intelligence (powered by Anthropic's Claude API) combined with attorney-reviewed template clauses to produce draft policy documents. These documents are starting points for your compliance program, not finished legal instruments. We strongly recommend that any generated policy be reviewed by a qualified attorney licensed in your jurisdiction before you publish or rely on it.

You acknowledge that compliance with state privacy laws depends on the specific facts and circumstances of your business, and that Purview's automated assessments cannot account for every nuance of your operations. Reliance on Purview's output without independent legal review is at your own risk.

3. Account Terms

To use Purview, you must create an account associated with a single organization. Each organization account is intended to represent one legal business entity. You may not create multiple organization accounts for the same business entity to circumvent usage limits or subscription tier restrictions.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at privacy@getpurview.com if you become aware of any unauthorized use of your account.

You agree to provide accurate, current, and complete information during the registration process and when using the compliance quiz and profile features. Inaccurate business information — such as incorrect revenue ranges, consumer data volumes, or data practice disclosures — will result in inaccurate compliance assessments. Purview is not responsible for the consequences of assessments based on information you provide that is incomplete or incorrect.

4. Subscription and Billing

Purview offers subscription plans billed on a monthly or annual basis. All payment processing is handled by Stripe, Inc. By subscribing, you authorize Purview to charge your payment method on a recurring basis at the applicable subscription rate until you cancel your subscription.

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel your subscription at any time through the Stripe Customer Portal accessible from your dashboard. Upon cancellation, your access to the platform continues through the end of your current paid billing period, followed by a 7-day grace period during which you may export your data and review your compliance status. After the grace period, your access will be restricted.

We do not offer refunds for partial billing periods. If you upgrade or downgrade your plan, the change takes effect immediately and billing is prorated accordingly. Purview reserves the right to change subscription pricing with 30 days' advance notice to subscribers. Continued use of the service after a price change constitutes acceptance of the new pricing.

5. Acceptable Use

You agree to use Purview only for its intended purpose: assessing and managing your organization's privacy compliance obligations. You may not use the platform for any unlawful purpose or in any manner that could damage, disable, or impair the service.

Specifically, you agree not to: (a) scrape, crawl, or use automated tools to extract data from the platform beyond normal API usage included in your plan; (b) resell, sublicense, or redistribute Purview's compliance assessments or regulatory data to third parties; (c) use Purview's output to mislead consumers, regulators, or business partners about your actual compliance status; (d) attempt to reverse-engineer the platform's matching algorithms or scoring methodology; (e) upload malicious code, attempt to gain unauthorized access to other accounts, or interfere with the platform's infrastructure.

Violation of these acceptable use terms may result in immediate suspension or termination of your account without refund.

6. Intellectual Property

The Purview platform — including its user interface, compliance matching engine, risk scoring algorithms, attorney-reviewed template clauses, and regulatory database — is the intellectual property of Purview and is protected by applicable copyright and trade secret laws. You may not copy, modify, or create derivative works based on the platform or its underlying technology.

Privacy policy documents generated through the platform using your organization's data belong to you. You are granted a perpetual, non-exclusive license to use, modify, publish, and distribute any privacy policy generated for your organization through Purview. This license survives termination of your subscription.

The attorney-reviewed template clauses used to generate policies remain the intellectual property of Purview. You may not extract, compile, or redistribute the template clause library independently from the generated policy documents. All other content on the platform, including educational materials, assessment logic, and interface design, remains the property of Purview.

7. Data Handling

We take the security and privacy of your data seriously. For complete details on how we collect, use, store, and share your information, please review our Privacy Policy.

In summary: we collect account information (email, password hash), organization details (business name, industry, state of incorporation, revenue range, employee count, data practices), quiz responses, compliance assessment data, and generated policy content. We use third-party service providers including Supabase (database hosting and authentication), Stripe (payment processing), Anthropic (AI-powered policy generation), Resend (transactional email), and Vercel (hosting and analytics). Each provider processes only the data necessary for its specific function.

We do not sell your personal information. We do not share your data with advertisers. All database tables are protected by Row Level Security, ensuring that your organization's data is isolated from other customers.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Purview and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, business opportunities, or goodwill — arising out of or related to your use of the platform, regardless of whether such damages are based on warranty, contract, tort, or any other legal theory.

Without limiting the foregoing, Purview does not guarantee that use of the platform will result in compliance with any state privacy law. The platform provides informational guidance to assist your compliance efforts, but compliance is ultimately your responsibility. Purview shall not be liable for any fines, penalties, enforcement actions, or legal claims that arise from your compliance decisions, whether or not those decisions were informed by Purview's assessments or generated policies.

In no event shall Purview's total aggregate liability to you for all claims arising from these Terms or your use of the platform exceed the total fees paid by you to Purview during the twelve (12) months immediately preceding the event giving rise to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Purview, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the platform; (b) your publication or distribution of any privacy policy generated through the platform; (c) your violation of these Terms; or (d) your violation of any applicable law or regulation.

This indemnification obligation applies specifically to claims from third parties — including consumers, regulators, or business partners — that arise from your use of Purview's generated content in your own compliance program. You acknowledge that generated policies are drafts requiring legal review, and you assume responsibility for the content you publish.

10. Modifications to These Terms

Purview reserves the right to modify these Terms of Service at any time. For material changes — including changes to pricing, liability limitations, or data handling practices — we will provide at least 30 days' advance notice via email to the address associated with your account.

Non-material changes, such as typographical corrections or clarifications that do not alter the substance of the Terms, may be made without advance notice. The "Last updated" date at the top of this page will always reflect the most recent revision.

Your continued use of the platform after the effective date of any material change constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you should cancel your subscription and discontinue use of the platform before the changes take effect.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or your use of the platform shall be resolved exclusively in the state or federal courts located in the State of Connecticut, and you consent to the personal jurisdiction of such courts.

Before initiating any formal legal proceeding, you agree to first attempt to resolve the dispute informally by contacting us at privacy@getpurview.com. We will make good-faith efforts to resolve your concern within 30 business days. If informal resolution is not possible, either party may then pursue formal legal remedies as permitted by these Terms.

12. Contact Information

If you have questions about these Terms of Service, please contact us at:

Purview
Email: privacy@getpurview.com

For privacy-specific inquiries, please refer to our Privacy Policy for detailed information about how we handle your data and how to exercise your privacy rights.